Subscription Cancelled

Subscription Cancelled is triggered when a subscription is terminated by either the customer or the platform. It includes information about the cancellation reason and end date. Businesses can use this webhook to deactivate services, gather user feedback, and implement retention strategies for users who choose to leave the service.

Example of Request Payload Object (subscription_cancelled)

{
  "id": "7e087b1b-9db1-40d8-9332-ace8f0d9911c",
  "type": "subscription_cancelled",
  "testMode": true,
  "data": {
    "user": {
      "id": "65f391b9-65bd-4f35-8dfa-d36e6b5404a0",
      "email": "[e-mail]",
      "object": "user",
      "username": null,
      "internalId": null
    },
    "items": [],
    "lastPayment": {
      "id": "6d4864dc-c103-4750-8921-f3403170bdfe",
      "fee": 0,
      "tax": 0,
      "type": "subscription_initial",
      "value": 0,
      "number": "v3OpVdkByWdxhWyW",
      "object": "payment",
      "status": "PAID",
      "userId": "65f391b9-65bd-4f35-8dfa-d36e6b5404a0",
      "orderId": "6d4864dc-c103-4750-8921-f3403170bdfe",
      "currency": "USD",
      "createdAt": 1732374024809,
      "orderNumber": "v3OpVdkByWdxhWyW",
      "currencyDecimals": 2
    },
    "subscription": {
      "id": "v3OpVdkByWdxhWyW",
      "object": "subscription",
      "userId": "65f391b9-65bd-4f35-8dfa-d36e6b5404a0",
      "orderId": "6d4864dc-c103-4750-8921-f3403170bdfe",
      "createdAt": 1731938713000,
      "canceledAt": null,
      "orderNumber": "v3OpVdkByWdxhWyW",
      "lastPaymentId": "6d4864dc-c103-4750-8921-f3403170bdfe",
      "lastPaymentNumber": "v3OpVdkByWdxhWyW",
      "currentIntervalEnd": 1734530713000,
      "cancelAtIntervalEnd": false,
      "currentIntervalStart": 1731938713000
    }
  },
  "idempotencyKey": "7e087b1b-9db1-40d8-9332-ace8f0d9911c"
}