Email Notifications

You can switch On/Off email notifications for your customers or for your Workspace users in Settings -> Emails.

Default Notification Email

This setting allows you to specify a primary email address for receiving all workspace-related notifications. If you leave this field blank, all notifications will be sent to the email address of the workspace owner by default. This is useful for directing notifications to a specific inbox or team member responsible for monitoring your Fungies.io account activity.

Transactional Emails

Fungies.io distinguishes between general transactional emails and critical account alerts to ensure you never miss important information.

All Transactional Emails

A master switch is available to enable or disable all payment and subscription notification emails at once. This provides a quick way to manage the bulk of your email notifications. However, it is important to note that critical alerts, such as password resets, email verifications, and security warnings, will always be sent regardless of this setting to ensure the security of your account.

Subscription Emails

You can fine-tune notifications for specific events throughout the subscription lifecycle. This allows you to stay informed about key customer activities and manage your subscriptions more effectively. The available toggles include:•Trial End Upcoming: Notifies customers before their free trial period expires.•Trial Ended: Informs customers that their trial period has concluded.•Subscription Canceled: Confirms that a customer's subscription has been successfully canceled.•Cancellation Requested: Alerts you when a customer has requested to cancel their subscription.•Subscription Updated: Notifies you or the customer when changes are made to a subscription plan.•Renewal Upcoming: Provides a reminder before a subscription is due for renewal.•Payment Action Required: Informs customers if any action is needed to process their payment.•Payment Succeeded: Confirms successful subscription payments.•Payment Failed: Notifies customers of failed subscription payments.

One-Time Payment Emails

For transactions that are not part of a recurring subscription, you can manage notifications for the following one-time payment events:•Payment Succeeded: Confirms that a one-time payment was successful.•Payment Failed: Notifies the customer if a one-time payment has failed.•Payment Refunded: Confirms that a refund has been processed for a one-time payment.By customizing these settings, you can tailor the email notifications from Fungies.io to best suit your workflow and communication preferences, ensuring that you and your customers receive the most relevant and timely information.